Transcend Cruises Client Feedback Survey

We Value Your Feedback!

At Transcend Cruises, we design exceptional websites and compelling graphic materials to showcase your brand, inform your audience, and seamlessly drive guest bookings. Your feedback is essential in helping us refine our services and continue delivering high-quality, visually striking, and user-friendly solutions that exceed expectations.

This survey will take approximately 3–5 minutes to complete.

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How satisfied are you with the overall quality of the websites and graphic design pieces created by Transcend Cruises?
Very dissatisfiedSomewhat dissatisfiedNeutralVery satisfiedExtremely satisfied
Very dissatisfied
Somewhat dissatisfied
Neutral
Very satisfied
Extremely satisfied
How well do our designs reflect your brand and messaging?
Not aligned at allNeeds improvementSomewhat alignedMostly alignedPerfectly aligned
Not aligned at all
Needs improvement
Somewhat aligned
Mostly aligned
Perfectly aligned
Which services have you used? (Check all that apply)
How would you rate the visual appeal of the websites we created for you?
UnappealingNeeds improvementAverageVery goodStunning & professional
Unappealing
Needs improvement
Average
Very good
Stunning & professional
How would you rate the ease of navigation on the website?
Difficult to navigateA bit confusingNeutralMostly easyVery intuitive
Difficult to navigate
A bit confusing
Neutral
Mostly easy
Very intuitive
Does your website effectively communicate your brand’s message?
Not at allNo, it needs improvementSomewhatYes, absolutely
Not at all
No, it needs improvement
Somewhat
Yes, absolutely
Have you received positive feedback about your website from your customers?
No feedback receivedNot reallyOccasionallyYes, frequently
No feedback received
Not really
Occasionally
Yes, frequently
Which graphic design services have you used? (Check all that apply)
How would you rate the creativity and uniqueness of our graphic designs?
Not creative at allNeeds more originalityAverageVery creativeExceptional
Not creative at all
Needs more originality
Average
Very creative
Exceptional
How well do our graphic design pieces align with your brand identity?
Not aligned at allNeeds improvementSomewhatVery wellPerfectly
Not aligned at all
Needs improvement
Somewhat
Very well
Perfectly
How satisfied are you with our communication and responsiveness during the design process?
PoorNeeds improvementNeutralGoodExcellent
Poor
Needs improvement
Neutral
Good
Excellent
How likely are you to recommend our website and graphic design services to others?
Not at allUnlikelyNeutralSomewhat likelyVery likely
Not at all
Unlikely
Neutral
Somewhat likely
Very likely